Freedom Mobiles Logo3 Month's Free Mobile Phone Insurance!
Phone Assure logo
3 Month's Mobile Phone Insurance completely free!
  • Applies to any UK customer purchasing a new phone from us

  • (or if your phone is less than 3 months no matter where you bought it)
  • First three month's are completely free
  • Thereafter monthly charge of £4.99
  • Policy can be cancelled at any time
  • Covers any phone up to the value of £500 (inc. 3G and Smartphones)
  • Automatic enrollment
WHAT EXACTLY IS COVERED?
Phone Assure, as one of Europe's leading mobile phone insurance specialists, provide an extremely comprehensive insurance package to ensure that customers are protected for the following: 

ACCIDENTAL DAMAGEü
Will pay repair costs if your mobile phone is damaged as the result of an accident.

WATER DAMAGE ü
Will pay repair costs if your mobile phone is damaged as the result of water damage.

THEFT ü
If your mobile phone is stolen it will be replaced. Where only part or parts of your mobile phone have been stolen, only part or parts will be replaced.

LOSSü
If you lose your mobile phone it will be replaced.

UNAUTHORISED PHONE CALLS ü
Will pay you against your liability under the terms of any air time provider as a direct result of unauthorised phone calls following theft of the product. Liability in this respect is limited to £250. 

For full details, please see full Terms and Conditions, which will be sent around one week after your purchase.

FAQ:
WHAT IS MOBILE PHONE INSURANCE?
Mobile Phone insurance is an insurance policy designed to protect you against the loss, theft or damage of your mobile phone handset.

WHY HAVE MOBILE PHONE INSURANCE?
You may have paid very little for your new mobile phone or may even have got it for free when you took out your contract. However, many people do not realise that the handset you received are very expensive to replace. The cost of replacement can range between £200 and £500 depending on the handset.
Mobile Phone theft has become a major international concern with a mobile phone being stolen every 3 minutes in the UK alone. In cities like Birmingham, Westminster, Bristol, and Stockport, four in ten personal robberies involved mobile phones.

WHO NEEDS MOBILE PHONE INSURANCE?
Anybody that has a mobile phone should have it insured. Insurance provides peace of mind in the knowledge that the expensive handset can be supplied quickly and easily for a small fraction of the cost of replacement and that any fraudulent calls or abuse that occurs with the stolen handset is also insured against.

WHO IS PHONE ASSURE?
Phone Assure is an insurance specialist dedicated exclusively to the mobile phone insurance market. Phone Assure is one of Europe's leading suppliers of specialist mobile phone insurance products.

HOW DO I CLAIM?
As part of our commitment to customer satisfaction, the claim procedure is extremely simple and efficient. Our dedicated Claims Department will process your claim over the telephone and forward out immediately any appropriate paperwork. In all cases we aim to have your new handset out to you within three working days of the claim being approved.

WHAT IF I CHANGE MY PHONE?
If you buy a new phone, in most cases, your policy is transferable to your new handset. Please check the terms and conditions on your specific policy however in most cases you simply need to let us know in writing the details of your new handset and we will transfer the policy over.

IS THERE AN EXCESS CHARGE?
As with any insurance policy there is an excess fee if you make a claim. Currently this is £25 for your first claim and £40 for second and subsequent claims.

I ALREADY HAVE A PHONE?
We will automatically enroll our new customers in this scheme unless you opt out, but if you bought your phone from us, or elsewhere in the last 3 month's and would like to go ahead with the Phone Assure policy please email us with the following information:
  • Full Name & Title
  • Address
  • Make & model of your phone
  • Mobile Number
  • IMEI serial number
  • Bank Name
  • Account number
  • Sort Code
  • Account Name
We will transfer your details to Phone Assure and you will receive confirmation in the post in around 7 days that the policy is taking effect, including your first 3 month's free!

 

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National Rate Sales Telephone: 0870 733 2580 Fax: 0870 733 0852 e-mail: sales@freedom-mobiles.co.uk

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©2003 Freedom Mobiles Ltd Disclaimer E&OE

72 Elderslie Street, Charing Cross, Glasgow, G3 7AL.
Reg No: SC205544 VAT: 751 3539 35
(Established in 1996 as Freedom Phones, renamed Dec. 2000)